We invite you to review the answers to the most frequently asked questions about our tours in Greece. If you have any questions about our website, tours or packages, please do not hesitate to contact us. Our dedicated team is ready to assist you with any questions or concerns you may have.

Payment Options – Cancellation Policies

For your convenience, we offer two secure payment methods for your tour: online payment using your credit card or via wire transfer. Our team will provide you with all the required details to complete your transaction smoothly.

Review our Cancellation Policies

Activity Level of Our Tours – Wheelchair Accessibility

Mild tours require leisurely walking over primarily even surfaces. Limited number of steps, a minimal amount of cobblestones or uneven surfaces, and some standing for extended periods of time.Mild tours are usually visits to museums and wineries and they are suitable for all our guests, even for families with babies.

These tours may require extended periods of walking over even and uneven surfaces, steep terrain and/or water activity in a slight current.There may be steps, inclines, cobblestone surfaces, and extended periods of standing. Passengers with physical limitations should take this into account.

Most our tours in Athens and other areas in Greece belong to this type of activity level.

A small number of our tours in Greece may prove strenuous for some of our guests. There may be numerous steps, inclines, cobblestones, and other rough terrain.These tours are the most active and have been designed for passengers in excellent health and very good physical condition.

* Most of our private shore excursions & land tours are suitable for families with young children (5-12 years old). However, there are certain tours, for example visits in the caves of Diros or Ioannina, which are not suitable for infants and very young children.

  • For guests planning to use a manual or electric wheelchair during our tours, please note that your wheelchair must be collapsible and fit inside a sedan (such as a Mercedes E-class) or minibus. Our limousines and minibuses do not provide wheelchairs or have electric scooter lifts. The use of a non-collapsible motorized scooter cannot be guaranteed on our tours.
  • Guests using collapsible wheelchairs or scooters will need to transfer from their mobility aid to the vehicle (limousine or minibus), typically requiring a single step. Guests should be self-sufficient, or travel with a companion who can provide any necessary assistance during transfers and throughout the tour.
  • Please be advised that due to uneven surfaces, certain sites may not be recommended for persons with walking disabilities or those using wheelchairs. These sites include the Acropolis, the Temple of Poseidon at Sounion, Mycenae, Delphi, and Meteora.

*Please note that the above information is subject to change, and we recommend confirming the latest accessibility guidelines before booking your tour.

Greek Archaeological sites accessible by wheelchair:

Athens:

  • The Acropolis. There is a lift to take you up to a certain point to tour the Acropolis. The Acropolis is not easy to wheel around.
  • Temple of Zeus
  • Panathenaic Stadium
  • Plaka
  • Parliament
  • Changing of the guards
  • Lycabettus Hill
  • All Museums (priority)
  • Ancient Agora
  • Roman Agora

Ancient Corinth

  • Ancient Corinth
  • Corinth Canal

Delphi

  • Museum
  • Archaeological site (part of it)

Epidaurus

  • Museum
  • Archaeological site
  • Theater of Epidaurus

Mycenae

  • Museum
  • Archaeological site up to the Lions’ Gate
  • Treasure of Atreus

Nafplion

  • Old city

Olympia

  • Museum and Archaeological site of Ancient Olympia

FAQ for Private Tours in Greece

After your landing, just follow the EXIT signs and walk outside the main gate, where your driver/guide will be waiting for you holding a sign with your name on it. It can be that there will be a lot of people waiting for their friends or relatives or even other transfer companies. Therefore, please do not go away from the main exit gate (inside the airport). Look carefully and you will see your driver/guide holding your nameplate.

A. Cruise Terminal: There are two cruise terminals at the Port of Piraeus called Terminal A (11) and Terminal B (12). If your ship arrives at Terminal A or Terminal B, please disembark and go to the main customs gate where our driver will be waiting for you holding a sign with your name on it.

B. Islands Terminal: Please disembark and walk outside the ship’s gate where your driver/guide will be waiting for you holding a sign with your name on it.

If you have any problems, please call us at +30 6944 44 28 56.

If your airline or ship company changes its itinerary or you lose your flight for any reason and you arrive on a scheduled flight on an alternate date, please do not assume that your trip has been canceled.

Your reservation will be rescheduled for the new date. Please send a new email to reconfirm the new date or send an SMS to the above cell phone in time.

Our times are local Greek time. If you have any questions about your time at the airport or port, please contact your flight attendant or ship’s purser.

Your driver or guide will ask the concierge or receptionist to call you to your room. In this case, we will meet you in the lobby of the hotel. If they do not find you in your room, the concierge or receptionist of your hotel will be informed that we are waiting for you outside the hotel in front of our vehicle.

In big hotels like Hilton, Intercontinental, Marriott, we will ask for you at the front desk of the hotel. We will inform him where our driver will be waiting for you in case you are not there. So please ask him.

Tour drivers can transport you to archaeological sites or museums and provide an overview of the monuments’ history. However, as they are not Professional tour guides are available upon request for an additional fee. Licensed tour guides are available upon request for an additional fee.

Our pricing structure is based on the vehicle, not the individual. This approach is used exclusively for our private tours.

In private tours we charge the same rate for all occupied seats.

Taxis in Greece are licensed to carry 4 passengers. They will fit in a taxi, but 3 passengers will be more comfortable. You can take four pieces of luggage, about 13kg each or 45×55 cm, plus two handbags inside a taxi.

All airlines have handling agents. They will arrange for any luggage to be forwarded to your resort address.

Please contact us on the number provided in your e-mail or above. We will then arrange to have it returned to you. A charge may apply.

The Transport Voucher you received by email is your receipt, or you can have one upon service.

We will provide updates via email upon receipt of your request. Please note that response times may vary depending on the specific service booked, during peak periods or in the event of adverse road conditions.

Only by prior arrangement with us and only if you are traveling by Private Transfer. Subject to availability, additional surcharges may apply.

Private Transfers and Tours are direct to your hotel. Shared Transfers may be subject to brief stops to collect or drop-off other clients.

FAQ for Shared Bus Tours

Please arrive at your pick-up location at least 5 minutes early. Our party buses run on a schedule, so please be courteous to other guests and get your group to the pick-up location on time. There may be heavy traffic in the morning and our bus may be 10 minutes late. Please do not worry. We will definitely pick you up. There is a difference between the pick up time and the start time of the tour. Please read the tour where you will see the approximate time the tour starts. The pick-up time is written on your voucher and/or in our pick-up list. For example: Pick up from your hotel at 07:10 AM. The tour starts at 08:00.

There are 4-hour tours (Half Day) and 8-hour tours (full day). The multiple-day tours are maximum of 8 hours per day. Usually, you will arrive at each destination at around 5.00 pm – 7.00 pm. The return time is dependent upon external factors such as traffic and, at times, there may be delays due to unforeseen circumstances. We strongly recommend that you do not book other travel or activities on the final day of your tour.

Your ID is not really necessary. But for the multi-day tours, it will help if you have one of the following: valid ID, valid driver’s license or international passport. Your ID will be needed at the hotels and to enter the nightclubs.

Yes, this is your ticket & confirmation of purchase. Please have your confirmation or purchase voucher readily accessible. Please bring a printed copy of your voucher.

It’s a good idea to bring a small amount of cash with you, especially if your bank charges high international bank fees on credit card usage. Some activity providers only accept cash however your tour guide will make sure you have a chance to get cash out beforehand.

We ask you to keep your luggage to one medium-size suitcase or backpack, and one smaller bag to carry on the bus.

Yes, you will need to book your own accommodation the night before the tour commences and the night the tour ends. But if you want us to book it for you, we offer this service too!

A bilingual tour guide means that your guide will guide you in two different languages. For example English & Italian or English & France and so on!

Our guides do not expect tips. However, if you think they’ve done an amazing job, feel free to show your gratitude!

Tipping is customary in the tourism industry as well as bars and restaurants in Greece. A tip of 15-20% of the bill is recommended.

Only if there is time available or if there is a 50% demand for the group. On the way, there are workshops that manufacture pots, vases, etc like the ancient times where you can experience how the ancient Greeks used to decorate them! (shortstop).

Please let your guide know if you have special dietary requirements at the beginning of your tour. We will do our best to cater to your requirements. Vegetarian options are always available in our included dinners.

FAQ for Vacation Packages

Vacation packages are private and personalized. You will not be traveling as part of a group, except on organized excursions and bus tours.

Our pre-planned vacation packages are flexible and can be modified to fit your needs and preferences. You can increase or decrease the number of nights in each package. Tell us what you want and we will do our best to adjust and customize the itinerary and send you our quote.

For the departures of your tours, cruises, transfers included in your package, you will receive an e-voucher with all the information and instructions you need (pick up times and meetings with our representative) within 24 hours of your booking and deposit payment.

A 35% deposit is required to book a package. Full payment is required for bookings received less than 55 days prior to arrival.

Your representative will make all necessary reservations and send you a detailed itinerary and e-vouchers for all bookings. Hotel vouchers and ferry tickets will be given to you by our representative on the day of your arrival.

Ferry tickets are non-refundable once issued.

Opening Hours and Entrance Fees for Archaeological Sites and Museums in Greece

Athens National Archaeological Museum

  • Entrance Fee: €12,00 (Summer) | €6,00 (Winter)
  • Summer Opening Hours: Tuesday: 13:00 – 20:00 | Other Days : 08:00 – 20:00
  • Winter Opening Hours: Monday : 13:00 – 20:00 | Other Days : 8:30 – 15:30

Acropolis Museum

  • Entrance Fee: €5,00
  • Summer Opening Hours: Monday : Closed | Other Days : 8:00 – 19:30
  • Winter Opening Hours: Monday : Closed | Other Days : 8:30 – 15:00
  • Acropolis of Athens: €20,00
  • Ancient Agora of Athens: €08,00
  • Kerameikos Museum: €08,00
  • Roman Agora of Athens: €06,00
  • Temple of Zeus: €06,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Cape Sounion

  • Entrance Fee: €6,00
  • Summer Opening Hours: 8:00 until sunset
  • Winter Opening Hours: 8:00 until sunset

Ancient Corinth

  • Entrance Fee: €8,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Delphi

  • Entrance Fee: €12,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Epidaurus Theater

  • Entrance Fee: €12,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Meteora Monasteries

  • Entrance Fee: €3,00
  • Summer Opening Hours: 9:00 – 13:00, 15:00 – 17:00
  • Winter Opening Hours: 9:00 – 13:00, 15:00 – 17:00

Mycenae

  • Entrance Fee: €12,00
  • Summer Opening Hours: Monday: 12:00 – 19:30 | Other Days : 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Ancient Olympia

  • Entrance Fee: €12,00
  • Summer Opening Hours: 8:00 – 19:30
  • Winter Opening Hours: 8:30 – 15:00

Free Admission Days

  • March 6: In memory of deceased Minister of Tourism & visionary Melina Mercouri
  • June 5: Environment international day
  • April 18 : International monuments day
  • May 18: International museums day
  • September 27: International tourism day
  • The last weekend of September annually (European Heritage Days)
  • National Holidays
  • Sundays in the period between 1 November and 31 March
  • The first Sunday of every month, except for July, August, and September
  • NOTE: If the first Sunday is a holiday then the second is the free admission day

Floating Greek Holidays

Archaeological sites and museums in Greece are typically closed on floating Greek holidays. There are no fixed dates for these holidays.

  • Ash Monday: Monday, the start of Lent
  • Good Friday
  • Greek Orthodox Easter
  • Easter Monday and Tuesday
  • Monday after Pentecost

Holidays in Greece

  • January 1: closed
  • January 6: 08:30 AM – 03:00 PM
  • Shrove Monday: 08:30AM – 03:00 PM
  • March 25: closed
  • Good Friday: 12:00 PM – 03:00 PM
  • Holy Saturday: 08:30 AM – 03:00 PM
  • Easter Sunday: closed
  • Easter Monday: 08:30 AM – 03:00 PM
  • May 1: closed
  • Holy Spirit Day: 08:30 AM – 03:00 PM
  • 15 August 15: 08:30 AM – 03:00 PM
  • October 28: 08:30 AM- 03:00 PM
  • December 25 & 26: closed